The Power of Partnership with Clift Pompee & Laura Pepper (Joint Event with ACMP Carolinas & Metrolina PMI)

Hosted in partnership with Metrolina PMI 

Have you ever wondered what digital transformation might look like through the eyes of a maintenance technician at a power plant?  When Duke Energy began its innovation journey in 2018, members of the Fossil-Hydro organization were charged with using human-centered design methodologies to create digital products for use across our fleet.  This was a totally new way of working and thinking for everyone from our product team, to our employees, to senior leadership.  

Our story picks up in 2019, when we encounter various adoption challenges across our portfolio of five digital products.  We'll talk about how change management and product management partnered to drive adoption across our portfolio of digital products, and some of our lessons learned along the way.  

Presenters:

Clift Pompee, Senior Product Manager, Fossil Hydro (FHO) Digital Transformation, Duke Energy 

Laura Pepper, Lead Change Management Consultant, Duke Energy

Presenter Bios:

Clift Pompée

Laura Pepper

Laura Pepper is a Prosci-certified Lead Change Management Consultant at Duke Energy. She has over 8 years of change management experience on both waterfall and agile initiatives across a variety of industries. Given the opportunity, Laura will happily talk at great length about the intersection of change management, project management, and analytics. She has a Masters of Science in Learning and Organizational Change from Northwestern University, and her favorite change management book (which everyone should read!) is Switch, by Chip and Dan Heath